What services do you offer?
We're your local home help company. Moving labor: loading and unloading your rental truck, trailer or pod, plus in-home and heavy item moves. Home projects (free quotes): home remodeling (flooring, backsplash, remodels), carpet and laminate flooring installation with old flooring tear-out and haul-away, interior and exterior painting, and deck and fence staining. Yard & snow (free quotes): landscaping, grass cutting (cut, trim & blow, one-time or recurring), fall leaf cleanup, tree removal, other yard or property work, and snow removal & salting. Junk removal with our 16 ft dump trailer: $495 for a full load or $295 for a half load, plus a $95 dump fee per load (up to 1 ton) and $85 per additional ton. We serve the Kansas City metro on both the Missouri and Kansas sides.
How much does it cost?
Moving labor is hourly, and the rate depends on crew size: 2 Fragile Movers are $155/hr and 3 Fragile Movers are $215/hr, with a 2-hour minimum. For 4 or more movers, call for a quote. To reserve your day online you pay the 2-hour minimum up front: $310 for 2 Fragile Movers or $430 for 3 Fragile Movers. The booking form also shows an estimated total for the hours you expect. Extra time, extra helpers and heavy items ($50–$250 each) are charged on site on move day. Junk removal is a flat $495 for a full 16 ft dump trailer load or $295 for a half load, plus a $95 dump fee per load (up to 1 ton) and $85 per additional ton. Home remodeling, carpet and laminate flooring, painting and staining, landscaping, grass cutting, leaf cleanup, tree removal, salting, snow removal and other yard or property work are free quotes: Chris calls you with a price. Text photos for the fastest quote.
How much is junk removal?
Junk removal uses our 16 ft dump trailer at flat prices: $495 for a full dump trailer load or $295 for a half dump trailer load, plus a $95 dump fee per load (up to 1 ton) and $85 per additional ton. The $65 per-mattress fee still applies. Pay for your load online by card (Square) or Cash App in the Pay for Junk Removal section. Need more once we're there? Extra loads are paid on site. After paying, send us your job details.
Extra item fees (per item, on top of the trailer price): $35 each for mini-fridges and wine coolers, window AC units, dehumidifiers, water coolers/dispensers, microwaves and car tires (off the rim). $65 each for full-size refrigerators, chest/upright freezers, washers and dryers, dishwashers and stoves, water heaters, mattresses and box springs, and hot tub parts. We can't take paint, chemicals, fuel, oil, asbestos, needles, biohazard waste, or other hazardous waste.
Is there a fee for stairs or upper floors?
Yes. For moving and junk removal there's a floor fee of $65 per floor from the 2nd floor up (2nd floor $65, 3rd floor $130, and so on). No floor fee if a working elevator is available. It's charged on site on the day of the job.
How do I pay, and when is my day reserved?
For moving labor, you pay online when you book: at least the 2-hour minimum for your crew ($310 for 2 Fragile Movers, $430 for 3), or 3 or 4 hours if you choose, by Cash App or by card through Square. You pay the exact price shown, with no tip added. Your day is reserved once your payment comes through, and then Chris calls you to confirm the exact start time. Extra time, extra helpers and heavy items ($50–$250 each) are charged on site on move day. If your day is already booked, Chris will offer another day or a full refund. Junk removal is a flat price you pay online ($295 half / $495 full trailer load). Home and yard projects get a free quote first, and you pay once you approve the price.
What's not included?
We're moving labor only. We don't provide the truck, trailer, pod or container. You rent or provide it (U-Haul, PODS, a trailer, etc.) and we load and unload it. We also don't bring tools, and we don't assemble or disassemble furniture, so please have beds, tables and anything else that comes apart ready before we arrive. We do bring dollies.
Can I get moving boxes?
Yes. Moving boxes can be delivered through U-Haul when you book us on U-Haul Moving Help®.
Can I add more helpers?
Yes. Choose 2 Fragile Movers ($155/hr) or 3 Fragile Movers ($215/hr) when you book, both with a 2-hour minimum. Need 4 or more? Pick "4+ movers" and Chris will call you with a quote.
How are heavy items priced?
Heavy items (china cabinets and hutches, workout equipment, gun safes, large armoires and entertainment centers, sleeper sofas and large sectionals) are $50–$250 each, depending on weight, floor/stairs, height/size, and whether it's antique or fragile. Chris confirms the exact price on your call, and heavy items are charged on site on move day. They're not part of the 2-hour minimum you pay online when you book.
What's your cancellation policy?
Cancellations: Free if you cancel more than 48 hours before your move. Cancel within 48 hours: $35 fee. Same-day cancellation: $75 fee. The fee is kept from your payment and the rest is refunded. To cancel, call or text 816-368-5963.
Do I have to sign a damage waiver?
Yes. Before you pay, you review and e-sign our Release & Damage Waiver. In short: we provide moving labor only, you hire us at your own risk, and while we make every effort to keep your belongings and property safe, Fragile Service Care and Wesson Legacy Group LLC are not responsible for damage. Want coverage? Book us through U-Haul Moving Help®, which offers optional Safeload® protection.
Is it safe to book with you?
Yes. We're a verified provider on U-Haul Moving Help® with 99 reviews, and our last 10 reviews are all 5 stars (read our reviews). You can book direct with us here, or if you prefer booking through U-Haul for added peace of mind, find and book Fragile Service Care on Moving Help®. Either way, Chris calls you to confirm the details. (Fragile Service Care is an independent business, not affiliated with or endorsed by U-Haul.)
I'm renting a U-Haul truck or U-Box®. How do I book?
Book Fragile Service Care on U-Haul Moving Help® so the job is booked through U-Haul. Book us through Moving Help® for U-Haul's added protection. You can also get moving boxes delivered. (Fragile Service Care is an independent business, not affiliated with or endorsed by U-Haul.)
Do you bring a truck?
For junk removal and yard cleanups, we haul everything away with our 16 ft dump trailer. For moves, no. You provide the truck, trailer, pod or container, and we do the loading, unloading and heavy lifting.
What about protection for my belongings?
We handle every item like it's fragile. That's our name. If you'd like extra coverage, Safeload® Protection is available when you book us through U-Haul Moving Help®.
Do you work in Kansas and Missouri?
Yes. We're based in Raytown, MO and work across the KC metro on both sides of State Line, from Independence and Lee's Summit to Overland Park, Olathe and KCK.
Can you come last-minute?
Often, yes. Customers have booked us same-day when other movers didn't show. Call 816-368-5963 and we'll do our best to fit you in.
Do you do tree removal?
Yes. Tree removal is quote only. Choose Yard Work when you request a quote, tell us how many trees and roughly how big, and text photos to 816-368-5963 if you can. Chris calls you with a price.
Do you do carpet cleaning?
No. We install carpet and laminate flooring, and we tear out and haul away the old carpet, pad and flooring, but we don't do carpet cleaning. Choose Remodeling, Flooring & Painting when you request a quote and text photos of the rooms to 816-368-5963 for a free quote.
Do you do painting, staining and remodeling?
Yes. We do interior and exterior painting, deck and fence staining, and home remodeling like flooring and backsplash. Every project is a free quote: choose Remodeling, Flooring & Painting when you request a quote, or call or text 816-368-5963.